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Proto
100% contact centre automation for local languages
Proto is the provider of inclusive chatbots and multilingual contact centre automation in emerging markets. Proto's AI customer experience (AICX) platform is powered by proprietary natural language processing (NLP) for under-resourced and mixed languages. By using Proto's AI-enabled chatbot, various industries, from finance to gaming, can offer their customers faster responses and no wait times. With the help of the NLP engine, the AICX solution understands 80+ languages, including rare and mixed languages such as Kinyarwanda, Twi, Taglish, etc., which only 6% of chatbots in the world can do. Proto's AI chatbots help companies save costs and free up human agents through the smart use of automation. This’s possible to use multilingual CX automation across websites, SMS, and customers' preferred messaging apps like Messenger, Twitter, WhatsApp, Viber, etc. Any business that needs to handle an unlimited number of customer queries per day will benefit from this AICX solution. No review yetBe the first to write one
Services
3 services offered by Proto
Description Proto is the provider of inclusive chatbots and multilingual contact centre automation in emerging markets. Proto's AI customer experience (AICX) platform is powered by proprietary natural language processing (NLP) for under-resourced and mixed languages.
By using Proto's AI-enabled chatbot, various industries, from finance to gaming, can offer their customers faster responses and no wait times. With the help of the NLP engine, the AICX solution understands 80+ languages, including rare and mixed languages such as Kinyarwanda, Twi, Taglish, etc., which only 6% of chatbots in the world can do. Proto's AI chatbots help companies save costs and free up human agents through the smart use of automation.
This’s possible to use multilingual CX automation across websites, SMS, and customers' preferred messaging apps like Messenger, Twitter, WhatsApp, Viber, etc. Any business that needs to handle an unlimited number of customer queries per day will benefit from this AICX solution.Skills in Web Application (2) web application developmentcustom software development
Learn more about Web ApplicationDescription No description provided for this service.
Learn more about Software DevelopmentDescription No description provided for this service.
Skills in Innovation (1) Natural Language Processing
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Team
40 members in Proto's team
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Proto was awarded 0 times
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Contact
Contact details of Proto
Details
https://www.proto.cx
- HeadquarterOntario 7, Waterloo, ON, Canada